AnKing Step 1 and Blue Deck not syncing

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1

Hello, I got the membership, but AnKing deck is not syncing at all with my Anki.

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118Ă—1412 423 KB

3

I’ll help you troubleshoot why your AnKing deck isn’t syncing with your Anki. Let me search for relevant information about AnkiHub syncing issues.

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Reading: đź‘‘ Downloading the AnKing Step Deck

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Hi there! I see you’re having trouble with syncing the AnKing Step 1 and Blue Deck with your Anki after getting a membership. Let me help you troubleshoot this issue.

Common Sync Issues with AnkiHub Decks

Based on your situation, here are some steps to resolve the syncing problem:

  1. Verify your AnkiHub addon is properly installed and you’re logged in:

    • Go to Tools → Add-ons → Check if the AnkiHub add-on (code: 1322529746) is installed
    • Make sure you’re logged in to your AnkiHub account in the add-on

  2. Check your AnkiHub subscription status:

    • Confirm your membership is active at app.ankihub.net
    • Verify you’re subscribed to the AnKing Step 1 deck

  3. Reset your local changes:

    • Go to Browse in Anki → Click on the AnkiHub add-on tab → Press “Reset all local changes”
    • This will restore everything to what AnkiHub has (unless you’ve protected specific fields)

  4. Sync properly with AnkiWeb:

    • Click the sync button in Anki
    • If prompted with “Upload to AnkiWeb” or “Download from AnkiWeb”, choose “Upload to AnkiWeb”
    • This step is important after installing a new AnkiHub deck

Note about the AnKing Deck

The AnKing Step Deck initially shows as having 0 or 1 card because all cards are suspended by default. You need to:

  1. Go to Browse → Tags → #AK_Step1_V12
  2. Select the cards you want to study
  3. Right-click and select “Toggle Suspend” to unsuspend them

If you’re still experiencing issues after trying these steps, please provide more details about:

  • What exactly happens when you try to sync
  • Any error messages you receive
  • What version of Anki you’re using

Would you like me to explain any of these steps in more detail?

4

Hello,

Please follow these steps:

  1. Make sure you have an active membership: Sign In
  2. Install the Ankihub addon: Install Ankihub Addon (New User)
  3. Subscribe to and install a deck: Subscribe/Install Step Deck (New User)
  4. Start using the deck: How to Get Started Studying

Let me know which of these steps you run into errors with. If an error comes up, please send us a screenshot! :blush:

5

I got the download code. We good!

6

Marcos, how can you apply for the scholarship? Whenever I try to hit application, it takes me here.

7

Go to this link: https://www.ankihub.net/scholarships. Then just scroll down, watch the video, and follow the instructions. A “Request Scholarship” button will appear bellow the video.