The category for general support questions related to using AnkiHub.
Things not to ask about here:
AnkiHub Decks)Please include supporting information and documents such as screenshots, recordings, etc.
I’ll help you troubleshoot your issue with empty decks after subscribing and syncing with AnkiHub. Let me search for relevant information that might address this problem.
Found 3 results for 'tags:official empty deck after subscribing ankihub sync'
Found 5 results for 'tags:official ankihub empty deck no cards after subscribe'
Reading: 🤝 Subscribing to a Deck
Hi Superstarpiggy,
It seems you’re having an issue where decks you’ve subscribed to in AnkiHub appear empty after syncing. This is actually normal behavior for many AnkiHub decks, especially the AnKing decks.
The reason your newly subscribed decks appear empty is because all cards are initially suspended when you first install/sync them through AnkiHub. This is by design to allow you to selectively unsuspend only the cards you want to study rather than being overwhelmed with thousands of cards at once.
After unsuspending, the cards will appear in your deck and be available for review.
For a visual guide on how to do this, you can check out this post on the AnkiHub community which explains this issue in detail with screenshots.
Additionally, you can find comprehensive instructions on subscribing to and managing AnkiHub decks in this guide.
Let me know if you have any other questions or need further assistance!
Hello,
Could you please try to unsuspend the cards as the bot suggested?
If that doesn’t resolve the issue, please try resetting your local changes. Here’s a tutorial on how to do that: How to Reset Local Changes
If the problem continues after trying both steps, could you provide some additional screenshots of your Browser window? That would help us investigate further.
Let us know if you continue to experience this issue. 