My Ankihub subscribed deck won't show up when I sync

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Reading: đź‘‘ Downloading the AnKing Step Deck

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Reading: 🤝 Subscribing to a Deck

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Reading: Why does my AnKing Step Deck have 0 cards?

Hi Landonbrandt23,

It looks like you’re having trouble with your AnkiHub subscribed deck not showing up after syncing. This is a common issue that many users face, but it can usually be resolved with a few troubleshooting steps.

First, let’s make sure you’ve completed all the necessary steps:

  1. Confirm your subscription: Make sure you’ve actually subscribed to the deck on the AnkiHub website (Sign In)
  2. AnkiHub add-on installed: Ensure you have the AnkiHub add-on properly installed (code: 1322529746)
  3. Logged in: Verify you’re logged into the AnkiHub add-on with the same account you used to subscribe
  4. Synced properly: After subscribing, you need to click the sync button in Anki

Common reasons why decks don’t appear:

  1. All cards are suspended: When you first install an AnkiHub deck, all cards are typically suspended, which means the deck might show 0 cards. This is normal!
  2. Sync issues: Sometimes there can be conflicts between AnkiWeb and AnkiHub syncing.
  3. Reset needed: You might need to reset local changes to fix sync issues.

Here’s how to troubleshoot:

Check if the cards are just suspended:

  1. Go to Browse in Anki
  2. On the left-hand side, go to Tags
  3. Look for tags related to your subscribed deck (like #AK_Step1_V12 if it’s the AnKing deck)
  4. If you find the tags, select the cards and right-click → Toggle Suspend

If you can’t find any tags:

  1. Go to Browse in Anki
  2. Click on the AnkiHub add-on tab at the top
  3. Select “Reset All Local Changes”
  4. Sync again

If that doesn’t work:

Try unsubscribing from the deck on the AnkiHub website and then resubscribing.

Could you provide a screenshot of what you see in the AnkiHub Deck Management section and in your Anki browser? That would help pinpoint the exact issue.

Let me know if any of these steps help resolve your problem!

3

Hello,

I believe the bot provided the correct steps to troubleshoot the issue.

If you’re still experiencing the problem, here’s a useful tutorial to ensure that your cards are not suspended and that your daily new card limit isn’t the cause: How to Get Started Studying

Let me know if you need help with anything else. :blush: