My subscribed deck doesnt sync to my app

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1

The category for general support questions related to using AnkiHub.

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Please include supporting information and documents such as screenshots, recordings, etc.

2

I’ll help you with your issue about a subscribed deck not syncing to your app. Let me search for information that might help solve this problem.

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Found 4 results for 'tags:official deck not syncing AnkiHub sync issue'

Let me search for more specific information about sync issues with AnkiHub:

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Found 5 results for 'tags:official subscribed deck not syncing'

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Reading: 🤝 Subscribing to a Deck

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Reading: AnKing Step Deck Wiki

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Reading: AnKing Step Deck Wiki

3

Hello,

Could you please tell me what specific problems you are facing?

Please make sure you have followed all these steps to get your deck set up:

  1. Make sure you have an active membership: Sign In
  2. Install the Ankihub add-on: Install Ankihub Addon (New User)
  3. Subscribe to and install a deck: Subscribe/Install Step Deck (New User)
  4. Start using the deck: How to Get Started Studying

Let me know if you encounter any issues with these steps. :blush:

4

I’ll search for more information about syncing issues with subscribed decks on AnkiHub to help troubleshoot this problem.

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Found 2 results for 'tags:official ankihub deck not syncing troubleshooting'

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Reading: Unable to study the deck

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Reading: đź‘‘ Downloading the AnKing Step Deck

Hi Kahlil,

It looks like you’re having an issue with your subscribed deck not syncing to your Anki app. This is a common issue that can be resolved with a few troubleshooting steps. Let me help you get your deck syncing properly!

Troubleshooting Steps for AnkiHub Deck Syncing Issues

  1. Verify Your AnkiHub Installation

    • Make sure you have the latest version of the AnkiHub add-on (code: 1322529746)
    • Confirm you’re logged into your AnkiHub account through the add-on

  2. Try Resetting Local Changes

    • Go to Browse in Anki
    • Click on the AnkiHub add-on tab at the top
    • Select “Reset All Local Changes”
    • This will restore everything to what AnkiHub has (unless you’ve protected specific fields)

  3. Check Your Subscription Status

    • Go to app.ankihub.net
    • Verify that you’re still properly subscribed to the deck
    • Sometimes users can become unsubscribed accidentally when resetting or making changes

  4. Sync Process Check

    • When syncing, make sure to:
      • Click “Upload to AnkiWeb” if prompted (especially important if this is your first sync)
      • Allow the sync to fully complete, including media downloads

  5. Verify the Installation

    • After syncing, go to Browse → Tags
    • Look for tags related to your deck (e.g., #AK_Step1_V12 for the AnKing Step Deck)
    • If you see these tags but no cards in your deck, your cards might be suspended

Remember that AnkiHub syncs separately from AnkiWeb. You need to sync with both services - AnkiWeb for your personal changes and AnkiHub for deck updates.

If you’re still experiencing issues after trying these steps, please provide more specific details about:

  • Which deck you’re trying to sync
  • Any error messages you’re seeing
  • Your Anki version
  • Your AnkiHub add-on version

This will help us troubleshoot your specific situation more effectively!

5

My anking just synced to my anki app after doing it for 2 days now. But it only has 1 card and only instructions as the subdeck

6

The AnKing deck only has an “instructions” subdeck; the rest of the cards are organized by tags. You can learn more about the deck’s structure here: AnKing Step Deck Wiki

Your cards are probably suspended. Please follow this tutorial to choose the tag you want to study and unsuspend the cards within it: How to Get Started Studying

If the instruction card still appears when you start studying the deck, just move past it, and you’ll begin to see the cards you unsuspended.

Let me know if you need help with anything else. :blush:

7

Yea i figured it out. So sorry and thanks alot

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