Ai search feature not working

[boxy_roxy]

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[AnkiHub_AI_bot]

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Reading: Ai search feature not working

It looks like you’ve created a support topic but haven’t yet described your actual issue with the AI search feature.

To help you with AnkiHub’s AI search not working, please add:

1. Where you’re using AI search

   • AnkiHub web app (in the browser)?
   • AnkiHub add-on inside Anki (e.g., searching notes/cards)?

2. What exactly happens

   • Do you see an error message? If yes, copy it or attach a screenshot.
   • Does it just keep loading forever?
   • Does nothing happen when you click the AI search button?

3. Your setup

   • Operating system (Windows/Mac/Linux).
   • Anki version (from Help → About Anki).
   • AnkiHub add-on version (from Tools → Add-ons → AnkiHub).

4. Steps to reproduce

   • “Open X → Click Y → Type Z → Press Enter → result/problem”.

Once you share those details (and ideally a screenshot), it’ll be possible to narrow down whether it’s:

• A temporary AnkiHub server issue,
• A configuration/account issue,
• Or a local problem (add-on version, network, etc.).

Please reply in this topic with that info and I’ll help you troubleshoot step by step.

[boxy_roxy]

[boxy_roxy]

I’ve tried using the add-on inside Anki as well as on the Anki web app and get the same error message. I’m using a Mac and Anki version 25.02.5

[Brian_BH]

Hello and thank you for reaching out.

Apologies for any disruption; I’ve gone ahead and notified the developers and they’re taking a look into it as we speak

[boxy_roxy]

My friend is able to use the Ai search feature so it must just be the update. Should I revert back to the old version? I’ve never done that before, so it worries me a lot!

[Brian_BH]

I don’t have any reason yet to think that it’s related to the update. I have notified the developers though and they’re taking a look now

[boxy_roxy]

Looks like it’s back up and working now - thank you!