Anki Step Deck not showing up

[rriazxx1]

I downloaded Anki step deck but they it doesn’t show in my anki Mac app, the only one that shows is the getting started. I can see it in deck management but not on the main page

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[MarcosZan]

Hello,

Could you send me a screenshot of your Anki decks and the deck management view?

From there, we can start troubleshooting the issue.

[AnkiHub_AI_bot]

Let me help explain some common reasons why this issue occurs and how to resolve it. Based on your description, this is a frequently encountered situation when installing the AnKing Step Deck.

Let me search for relevant information first:

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Found 1 result for 'tags:official deck installed cant see deck status:public'

Based on your description, this is a common issue that can be resolved by following a few troubleshooting steps. Let me help guide you through this:

First, please check these things:

1. Have you:
   • Subscribed to the deck on AnkiHub?
   • Logged into the AnkiHub add-on and clicked sync?
   • Clicked “Upload to AnkiWeb” if prompted?

If you’ve done all of the above and still can’t see the deck, here’s what you can try:

1. Reset Local Changes:

   • Go to Browse in your Anki
   • Click on the AnkiHub add-on tab at the top
   • Click “Reset all local changes”

2. Check Deck Management:
   Since you mentioned you can see it in deck management but not on the main page:

   • Go to the AnkiHub add-on
   • Click on Deck Management
   • Select the AnKing Overhaul Deck
   • Make sure you have set a destination for new cards (this is where new cards will appear)

3. Check if the Deck is Empty:
   Sometimes the deck might appear to be missing because all cards are suspended. You can check this by:

   • Going to Browse
   • Looking at the left-hand side under Tags
   • Finding tags like #AK_Step1_V12
   • Unsuspending cards as needed

Could you please provide screenshots of:

1. Your main Anki screen
2. The AnkiHub deck management view

This will help us better identify exactly what’s happening and provide more specific guidance.

[rriazxx1]

Yes

[Ahmed7]

Can you try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on the ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

[rriazxx1]

I did that and it still does not show up

[MarcosZan]

I noticed that you destination for cards is in a different deck, have you tried changing that or checking the subdeck “Intermediate” inside “Getting Started with Anki”?

Also, can you show us a screenshot of your browser?

[rriazxx1]

Yes they are all in the intermediate deck, how can I put them into their own deck? Thanks

[MarcosZan]

Just change the destination to the desired deck and reset local changes as Ahmed instructed

[rriazxx1]

Ok I created a new deck called “step 2” and changed the destination to the new deck, then I reset all the local changes, but the deck is still showing up in the intermediate tab, furthermore there are no sub headers below it, is there a way to get all the sub headings?

[Brian_BH]

A couple of things:

If you scroll down to tags you should be able to click on the Step 2 tag and select all of the cards related to Step 2:

From here, you can command+A, right-click, select ‘change deck’ and move them to a new deck if you’d like.

You can repeat this for the Step 1 and Step 3 tags, if you also want to move those cards around.

@rriazxx1

furthermore there are no sub headers below it, is there a way to get all the sub headings?

I’m not sure which ‘subheaders’ you mean, but I presume subdecks?

The Step Deck hasn’t used subdecks for quite some time, for a few reasons. If you prefer to have them you can pretty easily create them as you see fit but there’s no way to automatically institute them unfortunately.

Please let me know if that answers your question, and if there’s anything else I can help with.