AnkiHub asking for sign-in and update

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Found 5 results for 'tags:official ankihub sign in agreement popup status:public'

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Found 5 results for 'tags:official ankihub update agreement status:public'

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Found 1 result for 'tags:official agreement popup cannot scroll status:public'

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Found 3 results for 'tags:official ankihub popup frozen status:public'

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Reading: Why can't I update the AnkiHub addon?

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Reading: How to Update the AnkiHub Add-on in Safe Mode

Based on your situation with the AnkiHub agreement popup that you can’t interact with, here’s how to resolve this issue:

The Problem

You’re encountering a frozen agreement popup in AnkiHub that doesn’t allow you to scroll down or click the agreement checkbox.

Solution

Try this troubleshooting approach:

  1. Force Quit Anki Completely

    • Close Anki completely
    • If it won’t close normally, force quit the application:
      • Windows: Use Task Manager (Ctrl+Alt+Delete)
      • Mac: Right-click Anki in the dock, hold Command, and select “Force Quit”

  2. Open Anki in Safe Mode

    • Restart your computer if needed
    • Hold down the Shift key while starting Anki to enter Safe Mode

  3. Update the AnkiHub Add-on

    • In Safe Mode, go to Tools → Add-ons → Check for Updates
    • This should update the AnkiHub add-on to the latest version

  4. Restart Anki Normally

    • Close Anki and restart it without holding Shift
    • The agreement popup should now work properly

If these steps don’t work, you might need to try a complete reinstall of the AnkiHub add-on:

  1. Backup your collection
  2. Delete the AnkiHub add-on
  3. Reinstall it from AnkiWeb (code: 1322529746)

For more detailed guidance, you can follow the tutorial here: How to update the AnkiHub Add-on

Let me know if you need any further assistance with these steps!