Hello,
Just to clarify, Anki’s “Missing Media Files” report isn’t always perfectly accurate; it can sometimes appear even when no media is actually missing. However, it sounds like you are indeed missing some images, so let’s try to figure this out.
First, let’s try a few troubleshooting steps:
- Update the AnkiHub add-on: Please go to
Tools > Add-ons > Check for Updatesand then restart Anki. (I see you already have the latest Anki version, so that’s great!) - Check Protected Fields: Please double-check that the fields with missing media are not protected. Here’s a guide: How to Manage Protected Fields
- Reset Local Changes: Please try resetting your local changes one more time. Here’s how: How to Reset Local Changes
If the issue still persists, could you please provide some more details?
- Is the media simply not there, or can you see a “missing media” icon on the flashcard?
- Which fields have missing media? Is it all fields, or specific ones like “Extra” or “Sketchy”?
- Could you please send a screenshot of a flashcard with the issue? This helps us understand the problem much better.
We’re happy to help get this sorted out! 