I keep getting a message when syncing on my anki app on my desktop (Mac os) that is telling me that I need to have an active ankihub plan despite the fact that I am actively subscribed to ankihub for a couple days.

@p3lat0 Hello, your subscription is now active Let us know if you need anything else!

Ankihub Membership not recognised by Addon

Ahmed7 March 18, 2025, 8:34pm 7

Hello,

It appears that your payment has failed, which is why you can no longer sync.

You can access your billing details here: How do I modify my billing details?

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