ANKIHUB NOT SYNCING ALL MEDIA

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1

i did check for the protected fields there isn’t any and did reset the local changes
did sync with ankihub
it’s not a specific field that’s missing no it’s like same notetype same field but present on some notes absent on other ones despite being all on the website
most of it are not even images it’s the question masks for the IO notetype
there’s this one the image is missing while being completely normal on the website

image

image1600Ă—900 198 KB

image

image1600Ă—900 54.2 KB

2

I’ll help you with your media syncing issue with AnkiHub. Let me search for any relevant information that might help solve your problem.

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Found 4 results for 'tags:official ankihub media sync missing images'

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Reading: Why is my deck missing images?

Hi there! I understand you’re having issues with media not syncing properly in AnkiHub. Let’s troubleshoot this issue together.

Based on your screenshots, it looks like some media (particularly question masks and images) are missing on some notes despite being present on the AnkiHub website. Here are some steps to help resolve this:

Check your media sync status

First, check if AnkiHub has finished downloading all media:

  1. Open the AnkiHub add-on
  2. Look at the media sync status - it should say “Idle” when complete
  3. If it shows “Downloading,” you’ll need to wait until it finishes

Try these troubleshooting steps:

  1. Reset local changes again:

    • Go to Browse
    • Click on the AnkiHub add-on at the top
    • Select “Reset local changes”
    • Choose the specific deck with missing media

  2. Force a media sync:

    • Go to Tools > Check Media in Anki
    • This will help generate any missing media files

  3. Check your Anki sync settings:

    • Go to Tools > Preferences > Sync
    • Make sure “Synchronize audio and images too” is enabled

If you’re still experiencing issues after trying these steps, it might help to:

  1. Check your internet connection stability
  2. Make sure you have enough disk space for media files
  3. Try using the latest version of both Anki and the AnkiHub add-on

If the problem persists, consider reaching out to the AnkiHub team directly through the official support channels with specific details about which notes are missing media.

3

Hello,

I responded to you in this post: Ankihub not syncing media - #9

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