ANKIHUB NOT SYNCING ALL MEDIA

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Reading: Why is my deck missing images?

Hi there! I understand you’re having issues with media not syncing properly in AnkiHub. Let’s troubleshoot this issue together.

Based on your screenshots, it looks like some media (particularly question masks and images) are missing on some notes despite being present on the AnkiHub website. Here are some steps to help resolve this:

Check your media sync status

First, check if AnkiHub has finished downloading all media:

  1. Open the AnkiHub add-on
  2. Look at the media sync status - it should say “Idle” when complete
  3. If it shows “Downloading,” you’ll need to wait until it finishes

Try these troubleshooting steps:

  1. Reset local changes again:

    • Go to Browse
    • Click on the AnkiHub add-on at the top
    • Select “Reset local changes”
    • Choose the specific deck with missing media

  2. Force a media sync:

    • Go to Tools > Check Media in Anki
    • This will help generate any missing media files

  3. Check your Anki sync settings:

    • Go to Tools > Preferences > Sync
    • Make sure “Synchronize audio and images too” is enabled

If you’re still experiencing issues after trying these steps, it might help to:

  1. Check your internet connection stability
  2. Make sure you have enough disk space for media files
  3. Try using the latest version of both Anki and the AnkiHub add-on

If the problem persists, consider reaching out to the AnkiHub team directly through the official support channels with specific details about which notes are missing media.