AnKing Step 1 and Blue Deck not syncing

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I’ll help you troubleshoot why your AnKing deck isn’t syncing with your Anki. Let me search for relevant information about AnkiHub syncing issues.

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Hi there! I see you’re having trouble with syncing the AnKing Step 1 and Blue Deck with your Anki after getting a membership. Let me help you troubleshoot this issue.

Common Sync Issues with AnkiHub Decks

Based on your situation, here are some steps to resolve the syncing problem:

  1. Verify your AnkiHub addon is properly installed and you’re logged in:

    • Go to Tools → Add-ons → Check if the AnkiHub add-on (code: 1322529746) is installed
    • Make sure you’re logged in to your AnkiHub account in the add-on

  2. Check your AnkiHub subscription status:

    • Confirm your membership is active at app.ankihub.net
    • Verify you’re subscribed to the AnKing Step 1 deck

  3. Reset your local changes:

    • Go to Browse in Anki → Click on the AnkiHub add-on tab → Press “Reset all local changes”
    • This will restore everything to what AnkiHub has (unless you’ve protected specific fields)

  4. Sync properly with AnkiWeb:

    • Click the sync button in Anki
    • If prompted with “Upload to AnkiWeb” or “Download from AnkiWeb”, choose “Upload to AnkiWeb”
    • This step is important after installing a new AnkiHub deck

Note about the AnKing Deck

The AnKing Step Deck initially shows as having 0 or 1 card because all cards are suspended by default. You need to:

  1. Go to Browse → Tags → #AK_Step1_V12
  2. Select the cards you want to study
  3. Right-click and select “Toggle Suspend” to unsuspend them

If you’re still experiencing issues after trying these steps, please provide more details about:

  • What exactly happens when you try to sync
  • Any error messages you receive
  • What version of Anki you’re using

Would you like me to explain any of these steps in more detail?