I want to start by apologizing because I know this question has been asked countless times. Iāve gone through multiple forums and threads, carefully following the guidelines for fixing broken images. Hereās what Iāve already tried:
Downloaded the AnKing media files from Google Drive.
Unsubscribed and resubscribed to AnkiHub after removing everything from protected fields.
Reset local changes and synced again.
Unfortunately, none of these steps have resolved the issue.
Iāve noticed something, though: I originally downloaded the AnKing deck as an .apkg file given to me last year by an upperclassman. The cards added directly from AnkiHub (the deck with suspended cards that I havenāt yet unsuspended) donāt seem to have any missing media. However, the cards Iāve moved into separate decks do show the problemāthough not all of them. Itās roughly 1 in every 15 cards, but itās frustrating because some of the missing media (e.g., Sketchy images) is essential for answering questions.
I suspect that the media files are present on my system, but Anki isnāt able to properly link or display them. Thatās purely speculative, though. Does anyone know a workaround for this? Any help or advice would be greatly appreciated!
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Can you clarify for me what it is that youāre attempting to do? Iām a little less than clear about downloading media files from GoogleDrive and removing things from protected fields, or what the aim is.
In the vast majority of cases media is synced via the Ankihub add-on and there is no need for media files. Nor, particularly, can I guarantee that the files youāve downloaded are suitable for the Anking deck.
In 99.99% of cases you can simply subscribe to the deck, hit sync, and give it a few moments for the media to sync to your device and thatās that.
Take this card for example, I went ahead and zoomed out so you can get a better picture of what I mean. Most of the images are present but there is a broken image file in extra. Iāve been using ankihub for a month now and have synced with it many times, my media sync is currently idle, yet the issue still persists.
As for āIām a little less than clear about downloading media files from GoogleDrive and removing things from protected fields, or what the aim is.ā, these were some fixes I had seen on different posts in the community and figured Iād give them a try to see if it would fix it.
Like I said earlier I think there might be a problem with ankihub properly syncing cards that were in other decks when i had first started using it, for now thatās my best guess. When i look at these cards via the āview on ankihubā link they are present and I can copy them over, the problem is there are too many of these images missing and they are scattered everywhere. Thanks for getting back to me and let me know if there is anything else I can provide you with to get a better understanding of whatās going on here.
Itās unlikely to be related to which deck a card was in, as Ankihub recognizes cards by their unique note ID rather than card location and folks routinely update, and sync, all the time with all manner of deck and subdeck organizations. A few other things it could potentially be, though
That being said, letās try to troubleshoot a bit and hopefully we can eliminate the most likely potential sources of conflict here.
First off: can you double-check for me which version of Anki youāre currently using?
I did, Iām not entirely sure if I did it currently since nothing changed, but I followed the directions of a post I found (this was about a week or so ago).
Okay. Just for due diligence letās try it again and Iāll link you the official tutorial just so that we know for sure all is in its right place: Resetting Local Changes
Give that a shot, hit sync, give it a few seconds and then let me know what, if anything, takes place.
Hmm. Just out of curiosity: why subscribe to both Anking and Zanki (Anking is based, in part, on Zanki so having both is going to involve a ton of overlap and redundancy in most cases).
Second, just to avoid the obvious: do you know how much spare storage space you have available on your machine?
Well I use my desktop and mac for anki, and I definitely have adequate storage on my desktop, but my mac has standard storage so I might want to start deleting things. I will say I have a lot of addons and many different decks, so I know itās time to start deleting things, but i know thatāll be a rabbit hole and will be a whole day kind of thing. You make a great point, Iāve always had the zanki deck but it might be worth it to delete it. A question regarding that, what would be the best way to properly delete all the cards of that deck after unsubscribing from it on ankihub.
Storage issue isnāt always super likely, but of course itās always a possibility (and Iāve seen it be the cause before) so it is helpful to be able to rule it out.
How to go about deleting it depends on whether or not youāve been using it, and how, or if, you want to preserve progress. Also depends on how many other decks, and potentially shared tags, you might have. But, I can try to walk you through the process if youād like.
I would actually really appreciate that, since itās been an issue for a while. I figured I should dump unused media as well (just worried they might be needed later on or something). I already went through my addons and made sure to only keep ones I need or find useful.
First, I would go ahead and make a deck real quick. Doesnāt have to be permanent, but itāll be handy for a few moments. This can be done by clicking here at the bottom of your main Anki screen:
Name it whatever.
Next go to your Browse screen, and you should see these three tags for the Anking Step Deck:
Click on one of them, then Command+A (on a Mac; I think control+A on PC?). This should select all of the cards associated with that tag.
From there, right-click, select change deck, and send them all to the deck you just created.
Repeat this for all three tags.
From here, we know that all of the Step Deck cards are in one location (the deck you just made).
Now from the Anki main screen you can delete any other decks you donāt want (also be sure to unsubscribe from them on Ankihub so they donāt return).
Once thatās done, you can clean up any decks, or subdecks, or rearrange stuff however you want.
Once youāve finished, you can either move the cards back into a home deck, or leave them where they are (doesnāt really matter, just personal preference).
This is basically spring cleaning, which I also have to do on occasion for all the reasons youād imagine.
One last question, last year at some point I remember having to duplicate cards for some reason but now I no longer need them. How can i ensure these cards are deleted properly, i remember having to change the QID or something of that sort to begin with using an addon to even let me do it in the first place, if you have any ideas let me know. Thank you so much again, really appreciate this, will let you know how it goes by tomorrow.
Hard to say without more info. Are they true duplicates (as in completely identical) and both copies are still in your collection?
If thatās the case itās fairly easy; from the Browse screen in Anki you can click here:
āFind duplicatesā will bring them all up, and then you can delete whichever ones you want.
If theyāre not truly identical, itās a lot harder since Anki doesnāt have a way to track down cards by similarity, unfortunately. Maybe there is an add-on that does something similar, but Iām not immediately familiar with one off the top of my head.
Let me know if there is anything else I can help with.
Hey so I figured out a solution to my problem, when I opened the file to the broken image in image viewer it was still not working, once I deleted the broken file it did end up working. So I figured Iād use ankihubās media sync and itāll fix everything. I copied my collection media folder to my documents and then emptied my collection media folder in User for anki, let ankihub sync which ended up fixing my issue, after that I pasted my old folder to get images for my other decks and didnāt let it duplicate/replace existing files. That seemed to have fixed everything. I guess what happened is I had the broken media files in my folder present prior to using ankihub, and because it was present in the folder it didnāt end up properly syncing and replacing these files as it had already existed. Also as for what was slowing my anki down, it was the enhanced window viewer addon, which is unfortunate because itās a lovely addon. Hopefully this would help someone who encounters the same problem down the line. Thanks for your input @Brian_BH and your help with fixing this. Have a great rest of your week.
