Hi there, I previously synced with Ankihub when my hard drive was getting a bit full up. The sync filled my hard drive until there was no space left, and therefore the sync failed midway.
Since then, I have a large number of cards with broken images. Syncing doesn’t help. I’ve tried unsubscribing and resubscribing to the deck and then syncing again, which doesn’t help. I’ve also tried using the ‘reset local changes’ option, which again doesn’t help.
Does anyone have any ideas about how to force a redownload of all media files?
I do have some media files (e.g. the FA images from earlier decks, as well as the pixorize images, which I know are largely included now but may have one or two missing, especially since that field is protected) that may not be included in the current deck, so I want to avoid anything that may result in losing these.
Just so I’m clear: as you still trying to sync on a device without spare storage, or are you now on a new device?
Assuming you are on a device with sufficient storage, the fist thing I would recommend trying is resetting local changes: Resetting Local Changes
As with any change to a deck, I would recommend making a backup first and protecting any fields you would not to safeguard. I can help you with either, or both, of those if you’d like.
Please let me know if that answers your question, and if there’s anything else I can help with.
@Brian_BH I’ve freed up storage and tried syncing, and have tried on a second device also. RE ‘reset local changes’, as mentioned in the OP, I’ve already tried that prior to making this post unfortunately.
@Ahmed7 The Extra field - potentially others (though I’ve not come across it), but definitely that one, and that’s the main issue, the others are less of a problem.
