Can't view cards

[suheyla]

Just downloaded Anki and got a subscription on my laptop. I unsuspended the cards that I’m interested in and when I start studying the cards, the following keeps on showing up instead of the actual card content. Tried downloading the Anking note types add-on, but didn’t help.

For instructions on using this deck and using / customizing the note type go to the wiki guide

[…]

If you are wondering why there are 0 cards showing up, see this post for the answer

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Reading: AnKing Step Deck Wiki

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Reading: 🧑‍💻 How do I use the AnKing Step Deck?

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Reading: Why does my AnKing Step Deck have 0 cards?

Based on my research, it looks like you’re encountering a common issue with the AnKing deck where your cards are showing instructions instead of the actual card content. Here’s how to fix this:

The Issue

What you’re seeing is a placeholder message that’s meant to direct users to the wiki for instructions on using the deck. The actual card content isn’t showing because:

1. The fields in your note type are likely protected
2. You need to unprotect these fields to allow the AnkiHub content to display properly

How to Fix It

Step 1: Unprotect the Fields

1. Open Anki and go to Browse
2. Click on any card
3. At the top of the window, find and click on the Fields… button
4. In the dialog that appears, you’ll see checkboxes next to each field that indicate “Protected” status
5. Uncheck all the protected fields (especially Front, Back, and any other content fields)
6. Click Close to save your changes

Step 2: Reset Local Changes

1. In the Browse window, click on the AnkiHub addon tab at the top
2. Click on Reset all local changes
3. This will restore everything to what AnkiHub has in their database

Step 3: Sync Again

1. Click the Sync button in the main Anki window
2. Wait for the sync to complete

Additional Information

• Remember that all cards in the AnKing deck start suspended by default
• To study cards, you need to unsuspend them first by browsing to the relevant tags and right-clicking to toggle suspend
• The wiki page you see in the message contains helpful information on using the deck, so it’s worth checking out at: AnKing Overhaul Wiki

If you’re still having issues after trying these steps, please reply with more details about what you’re seeing, and I’ll be happy to provide further assistance!

[MarcosZan]

Hello,

This is just the card from the “Instructions” subdeck, which only contains this one card:

You can safely delete this “Instructions” deck. The actual cards are in the “AnKing Step Deck”:

Let me know if this clarifies things for you!

[suheyla]

Thank you, yes, it worked. I was getting really irritated since I couldn’t figure out what’s wrong. Have a great day!