Database Inconsistent

🙋 Support
3

Hello,

Please try the following steps:

  1. In Anki, go to Tools > Check Database.

If step 1 didn’t help, you can try:

  1. If your Anki collection is synced with other devices, run a Check Database on them as well. Then, on your mobile device, go to the sync settings and force a one-way sync to upload to AnkiWeb. Finally, sync your desktop to download the changes from AnkiWeb.

  2. If you don’t have your collection on other devices, you will need to restore it from a backup created before the error occurred. Here’s a tutorial on how to do that: How to Restore from Backup

If the issue is fixed, reset local changes to make sure you have all the cards: How to Reset Local Changes

Let us know if the issue persists. :blush: