So me and my friend share a custom deck for ourselves
We noticed a difference in the cards, on their laptop vs mine
The same card, updated, I have the latest one and his was stuck on the older version, even though we synced his with AnkiHub
I checked the deck online, and it shows me the 2 versions of the same card but with different text, but the same id
How did this happen and how can we sync it so we both have the same version?
Our own copies on our own laptops show us having different versions, so I can delete the card from my Anki
This is a known issue that we’re not yet sure about the cause of.
Tools > Check Database should remove the duplicate notes from your local collection, but the AnkiHub deck needs to be fixed manually by us. I’ll notify the team.
Sorry for the inconvenience, @beejumm We’ll see if we can come up with a quick fix. Which deck is this concerning?
@luan1q2w3e , @jakub.f , before we implement a complete fix for this, is there any reason not to fix this on the backend for this user? Can we find notes in the AnkiHub deck that have duplicate Anki IDs and only keep the duplicate that has the more recent modification timestamp? Didn’t we already do something like this before?
Hey @beejumm! If it’s any consolation, I also described this exact same issue a few months ago: Duplicate cards submitted to AnkiHub (same note IDs) when forgot to sync with AnkiHub on new computer. I agree it’s really annoying and I’m glad the team are looking into it! If it’s any help in the meantime, the only way I somehow attempted to minimise it happening personally was ensuring that you try and actively avoid edits to cards before they have been synced with AnkiHub on a new device. I found the issue seemed to happen when I forgot to first sync the cards with AnkiHub on the other computer I signed into AnkiHub with and then proceeded to make some edits to the notes/cards (which appeared because of the normal synchronisation with AnkiWeb) and then “bulk suggest notes”. It would then submit the note with the edits thinking it was a “new card” perhaps because it hadn’t been synced yet, even though the exact note ID was the same as the existing card on AnkiHub so ideally should have been rejected. This understandably caused subsequent problems with syncing as a result. All the best
Notes with the same Anki ID in beejumm/Beejumm+Zeeshan's Custom Step 2 Cards have now been removed. The most recently modified Note was preserved. Please let us know if you have any questions. We will soon do this for all decks and also prevent it from happening again.