I’ll help you troubleshoot that “AnkiHub sync cancelled” message. Let me search for some information about this issue.
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Hi Farida,
I see you’re experiencing the “AnkiHub sync cancelled” error when trying to sync after installing the AnkiHub add-on. This is a known issue that others have experienced too. Let’s try to resolve it with these steps:
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First, make sure you’re using the latest version of Anki
- Go to https://apps.ankiweb.net/ and download the most recent version
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If the error persists after updating, try this simple fix:
- Open Anki
- At the bottom of the screen, click on “Create Deck”
- Name it anything you like (e.g., “Test”)
- Add a simple card to this deck (just write anything in it)
- Try syncing again
This solution has helped other users with the same error message. The issue sometimes occurs when there’s no content in your Anki collection before attempting to sync with AnkiHub.
If these steps don’t work, please let me know and we can try some additional troubleshooting methods. Once we get the sync working, you’ll be able to subscribe to the AnKing deck and then sync it to your AnkiDroid app.