Installing anking addon on older version of mac

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Reading: 🤝 Subscribing to a Deck

Hi saradt,

No, you won’t be able to see the AnKing Step deck on AnkiWeb after subscribing to it on AnkiHub. These are two separate systems that work differently:

AnkiHub vs. AnkiWeb Explained

AnkiWeb is Anki’s built-in synchronization service that allows you to sync your cards between devices. It doesn’t host decks for subscription - it simply syncs what’s already in your Anki desktop.

AnkiHub is a separate service for collaborative decks like the AnKing Step deck. You subscribe to decks on AnkiHub, but to actually get them into your Anki, you need to:

  1. Subscribe on the AnkiHub website
  2. Have the AnkiHub add-on installed in Anki desktop
  3. Sync Anki to download the deck

How to Get the Deck Working

Since you’re facing compatibility issues with your older Mac, you have a few options:

  1. Try the mobile route:

    • Unfortunately, AnkiMobile alone can’t directly access AnkiHub subscriptions
    • You need a compatible desktop version first to act as the “bridge”

  2. Consider a newer Mac: If possible, using a computer with a newer macOS would be the simplest solution

  3. Contact AnKing support directly: Email team@ankingmed.com explaining your situation with macOS Catalina - they might have alternative solutions for users with older systems

Next Steps

If you’ve already paid for an AnkiHub subscription but can’t access the content due to compatibility issues, I’d recommend contacting AnkiHub support directly at support@ankihub.net to explain your situation. They may be able to help with:

  1. A temporary refund until you can access a compatible system
  2. A special download link for older systems
  3. Other alternative solutions

I understand this is frustrating, but the AnkiHub team is generally very responsive to helping users with special circumstances.