It says error while downloading the deck

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Iโ€™ll help you with your issue about downloading a deck in AnkiHub. However, your post doesnโ€™t contain specific details about the error youโ€™re encountering. Let me search for some relevant information that might help.

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Hello Drnykterstein,

I see youโ€™re experiencing an error while downloading a deck from AnkiHub. To help you solve this issue, Iโ€™ll need some more specific information about the error youโ€™re encountering.

Common Troubleshooting Steps for AnkiHub Deck Download Errors

  1. Check your AnkiHub Add-on installation:

    • Make sure you have the latest version of the AnkiHub add-on installed
    • Verify that the add-on is properly connected to your AnkiHub account
  2. Check your Anki version:

    • The currently recommended Anki version is 24.06.1 Qt6
    • Outdated Anki versions may cause compatibility issues with AnkiHub
  3. Verify your internet connection:

    • A stable internet connection is required to download decks from AnkiHub
  4. Restart Anki:

    • Sometimes simply restarting Anki can resolve download issues

To Better Help You

Could you please provide more details about your issue:

  • What specific error message are you seeing?
  • Which deck are you trying to download?
  • What version of Anki are you using?
  • A screenshot of the error would be extremely helpful

With this additional information, Iโ€™ll be able to provide more targeted troubleshooting steps for your specific situation.

For more help, you can also check the Getting Help resources on our forum.

Hello,

Can you take a screenshot of the error? Is this still occuring?

resolved

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