Media not syncing

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I’ll help you with the media syncing issue for your “Anki Erlangen” deck. Let me search for some relevant information about media syncing problems in AnkiHub to better understand your situation.

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Reading: Why is my deck missing images?

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Reading: 📸 Importing/Exporting Media

Hi there! I understand you’re having issues with media files not syncing in your “Anki Erlangen” deck, specifically for cards with the tag “Vorlesung_Erlangen::8.Semester::HNO”. Let me help you troubleshoot this issue.

First, let’s check the media sync status:

  1. Open the AnkiHub add-on
  2. Check what the media sync status says:
    • If it says “Downloading” - the media is still being transferred
    • If it says “Idle” - the sync should be complete

If it shows “Idle” but you’re still missing media, let’s try these solutions:

Solution 1: Reset local changes (properly)

Since you mentioned resetting local changes didn’t help, make sure you’re doing it correctly:

  1. Go to Browse
  2. Select the affected notes (you can search for the tag “Vorlesung_Erlangen::8.Semester::HNO”)
  3. Click on the AnkiHub add-on tab at the top
  4. Click “Reset local changes”
  5. Make sure to select the correct deck (“Anki Erlangen”)

Solution 2: Check media files in Anki

  1. Go to Tools > Check Media
  2. This will generate a report of missing media files
  3. After running this check, sync again to see if Anki can download the missing files

Solution 3: Manual media import

If the automatic sync isn’t working, try manually importing the media:

  1. Navigate to the AnkiHub add-on in your menubar
  2. Click on “Import media”
  3. Choose the appropriate source for your media files

Additional checks:

  • Ensure you have a stable internet connection
  • Check if you have enough disk space available
  • Verify that the media files exist on the AnkiHub server

If you continue to have issues after trying these steps, please provide more details about:

  • What your media sync status shows
  • What happens when you try to manually import media
  • Whether the Check Media tool reports any missing files

Why is my deck missing images? has more detailed information about troubleshooting media syncing issues.