Missing AnkiHub Optional sidebar tab

[neonprion]

I’m trying to access some optional tags. I subscribed to the optional tag on AnkiHub (I have an active membership btw) and synced my Anki with AnkiHub. I even got a brief popup saying the deck was syncing with the new optional tag I subscribed to. However, I don’t have an ankihub optional tab on the right of my anki search menu. I can’t seem to locate or search for any of these tags. How can I see which cards have this tag?

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Found 0 results for ‘tags:official AnkiHub optional tags sidebar tab missing category: Support order:latest max_posts:20 tags:ankihub-add-on+optional-tags status:open’

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Found 0 results for ‘tags:official optional tags sidebar missing category: Support order:latest max_posts:20 tags:ankihub-add-on status:open’

The “AnkiHub Optional” section in the browser sidebar only shows up if all of these are true:

1. AnkiHub add-on is installed and up to date

   • In Anki, go to Tools → Add-ons and confirm:
     • “AnkiHub” is listed and enabled.
     • Click View files → config.json (or Config) and make sure there are no obvious errors.
   • Click Check for Updates and restart Anki after updating.

2. You’re on a deck that actually has optional tags

   • In the Browser, click into the specific AnkiHub deck (e.g. your AnKing deck).
   • Some older/converted decks or non-official decks may not expose optional tags, so the sidebar section won’t appear.

3. Sidebar is in “Full” mode

   • In the Browser, right‑click in the left sidebar and make sure it’s not in a minimized/filtered view (if you see “Collapse All”, the sidebar is already expanded).
   • Use the Sidebar filter box at the top and type “optional” to check if maybe it’s just collapsed.

4. AnkiHub login + sync completed without errors

   • Go to AnkiHub → Log out, then log in again.
   • AnkiHub → Sync with AnkiHub and wait until it fully finishes (no red error bar).
   • After syncing, close and reopen the Browser (or restart Anki).

5. Check if the tags exist via search

   • In the Browser search bar, manually search for one of the optional tags you subscribed to, e.g.:

     tag:"your_optional_tag_here"
     

   • If you get hits, the tags are present; the problem is just the sidebar display.
   • If you get no results, the optional tags likely didn’t download properly.

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If, after confirming the above, you still don’t see an “AnkiHub Optional” section in the sidebar:

1. Go to AnkiHub → Open Logs Folder.
2. After trying a sync again, grab the most recent log file.
3. Upload that log in a reply here, and also share:
   • Your Anki version
   • Your AnkiHub add-on version
   • The exact deck and optional tag you subscribed to

With that information, the team can check whether this is a bug with the optional-tag sidebar for your setup.

[Brian_BH]

Hello,

I would be happy to help.

The optional tag to which you are subscribing does not appear to have any tags, which is why the optional pane is not displaying:

Please let me know if that answers your question, and if there’s anything else I can help with.

[neonprion]

I notified the tag-maker and they found an issue on their end. Thank you for your quick response and help.