NEED HELP

[juanpinillamd]

The category for general support questions related to using AnkiHub.

Things not to ask about here:

• Questions already answered in [ Docs )
• Questions about specific decks (ask in AnkiHub Decks)
• General Anki questions (ask at the Anki Support Forum or in Off Topic)

Please include supporting information and documents such as screenshots, recordings, etc.

[AnkiHub_AI_bot]

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

[AnkiHub_AI_bot]

Thinking

Search
Found 0 results for ‘tags:official NEED HELP general support questions related to using AnkiHub category description category: Support order:latest max_posts:5 status:open’

Welcome to AnkiHub and the community, Juan!

It looks like you’ve pasted the description of the Support category into your post instead of your actual question.

To get help, please reply in this topic with:

1. What you’re trying to do with AnkiHub

   • e.g., “I’m trying to subscribe to a deck,” “I can’t sync changes,” “The add-on won’t connect,” etc.

2. What exactly is going wrong

   • Any error messages (copy/paste or screenshot)
   • What you see vs. what you expect to see

3. Basic info

   • Your device (Windows/Mac/Linux)
   • Anki version (from Help → About…)
   • AnkiHub add-on version (from Tools → Add-ons)

If your question is actually about:

• A specific shared deck → please post in AnkiHub Decks instead.
• General Anki (not AnkiHub) → please post on the Anki Support Forum or in Off Topic here.

Reply with those details and I’ll help you figure out the next steps.