hello i unprotected, it has nothing to do with this issue as well
and did what mentioned in the website by uploading log files as well
however, I’m happy to mention that I discovered a solution for this issue, and its funny because it is by coincidence
I tried to create an Anki deck with a one-card
after I did that I tried to synchronize and it works
to sum up , the solution is to create a one card deck
and not to synchronize while Anki is completely empty and new
Thank you
I feel like SpongeBob sitting on a keyboard and discovering something by chance.