Please, help, my deck is messed up

🙋 Support
3

I’m sorry to see you’re experiencing issues with your deck. Let me help you troubleshoot this situation. Based on the screenshot, it appears that your AnKing deck structure is displaying some unusual formatting with the “Messed_up_deck” naming pattern.

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Found 4 results for 'tags:official deck problems unsuspended cards status:public'

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Reading: đź‘‘ Downloading the AnKing Step Deck

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Reading: Why does my AnKing Step Deck have 0 cards?

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Reading: I can't see what cards are suspended/unsuspended?

Hi there! I understand your deck appears messed up and you’re seeing previously unsuspended cards. Let me help you fix this issue with your AnKing Step Deck.

Based on your screenshot, it looks like your deck structure has been altered. This can happen sometimes with AnkiHub decks, particularly the AnKing Step Deck. Here’s how to address this:

1. First, check if you’re viewing cards or notes

When in the browser, make sure you’re viewing “cards” and not “notes”:

  • Go to Browse
  • At the top of the window, check if it says “cards” instead of “notes”
  • If it says “notes,” switch it to “cards” to see the proper suspension status

2. Try resetting local changes

The 162 unsuspended cards that shouldn’t be might be due to a sync issue. You can fix this by:

  • Go to Browse
  • Click on the AnkiHub addon tab at the top
  • Select “Reset all local changes”
  • This will restore everything to what AnkiHub has (unless you’ve protected specific fields)

3. Check your deck structure

The AnKing Step Deck comes with all cards suspended by default. The unusual structure you’re seeing might be because:

  • You might have moved cards between decks
  • AnkiHub only manages note IDs, not deck structure

4. For those 162 unexpected cards

If the reset doesn’t work, you can:

  • Find these cards in Browse
  • Select them all (Ctrl+A)
  • Right-click and toggle suspend to resuspend them
  • This won’t affect your progress on other cards

Don’t worry, your progress on cards you’ve already studied should be preserved even if you need to reorganize your deck structure.

If these steps don’t resolve your issue, please provide more details about:

  • Which specific AnKing deck you’re using
  • What steps you took before this happened
  • If you recently updated the deck or AnkiHub addon

Hope this helps get your deck back in order!