Check in around 20 minutes and it should be active now for your deck!
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Thanks a ton for this add-on its awesome. Anki has been quitting unexpectedly (has happened several times) while using the smart search feature. I attached the problem details in case it could be of any help to y’all.
Anki Quit Problem Details.txt (155.2 KB)
@Ahmed7 Is there an estimate on when the lifetime membership issue not registering for some users will be corrected? Will there be an announcement to let people know it’s an issue that’s being address?
@c8h11no2 The devs are actively working on this issue currently (I don’t have a timeline currently for this). All lifetime members will have access to the AI features regardless. With that being said, I’ve switched over your subscription so it should register correctly!
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A post was merged into an existing topic: AnkiHub AI Help
I purchased a lifetime membership of AnkiHub when it first came out. However, online it has me in the core plan. Therefore, I’m not getting the new AI features that lifetime members should receive per the below email.
"What about the Lifetime membership?
Lifetime members will also receive all Premium plan features as part of their membership, ensuring they always have access to the latest tools."
Please help to resolve this thank you.
@GBS97 your subscription has been converted to lifetime. Let us know if you need anything else!
same thing for me…
I too am in the same boat. I purchased the lifetime subscription and it is not reflected when I log in. Any assistance would be greatly appreciated.
@boma17 your subscription has been switched to lifetime. Let us know if you need anything else!
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@Break_Bone_Fix_Bone your subscription has been switched to lifetime. Let us know if you need anything else!
Hello Ahmed,
I am having the same issue on my end. I am able to use the AI features on my PC, but cannot use it on my MacBook.
Thanks!
Sadiq
Hello @sadiqpatel
Try going through these troubleshooting steps and see if it solves your issue: 🤖 Why is the AnkiHub AI Bot not showing up for me?
Hello Brian,
I have the same issue. I purchased Lifetime Access in May 2022, but I have not been automatically upgraded to Anki Premium. Is there someone I can email to correct this?
Thank you!
Hello!
Check now, your subscription should now say lifetime and you should be able to access all the premium features 
Let us know if you need anything else!
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Hi, I also have the lifetime and am still prompted to upgrade to premium. Would you be able to fix this for me as well? Thank you so much!
Hello!
Check now, your subscription should now say lifetime and you should be able to access all the premium features
Let us know if you need anything else!
Hello, Could you also please update my subscription to premium? I have lifetime subscription but my account only shows core. Thank you very much
Hello!
Check now, your subscription should now say lifetime and you should be able to access all the premium features
Let us know if you need anything else!
Hi Ahmed7, can you please update my subscription to premium? I purchased lifetime subscription when it first came out and now it shows core. Thank you.