FAQ - 🤖 AnkiHub Premium - Table of Contents

[Ahmed7]

AnkiHub Premium FAQ

General

What do I get in AnkiHub Premium?

What do I get in AnkiHub Premium?

What do I get in AnkiHub Premium? With AnkiHub premium, you get all of the core plan features Access and collaborate on paid decks, including the AnKing Step Deck Create your own deck and share it with the community PLUS Smart search feature AI chat for trusted answers to your questions

What is AnkiHub AI?

What is AnkiHub AI?

AnkiHub AI is a premium feature offered as part of AnkiHub Premium. With the power of AI, get expert answers to your questions in seconds with your personal chatbot Note: It is not a separate add-on. It is part of the AnkiHub add-on. See it in action below

What is Smart Search?

What is Smart Search?

Smart Search removes the hassle of trying to find cards with tags or by manually browsing. Input lecture notes, powerpoints, and more to get cards that match the content you are studying! Check it out below

What is the limit for the AI usage?

What is the limit for the AI usage?

What is the limit for the AI usage? As our premium tier is currently in the pre-release phase, we are experimenting with finding an appropriate way to limit usage to make the features affordable for us and our users. Our goal is to provide generous usage so that users are unlikely to hit these limits while also avoiding abuse and overuse of expensive AI-based features. That said, the current monthly limitations are the following: Chatbot limitations Approximately 150,000 wo…

How was the AI trained? Will it make things up?

How was AnkiHub AI trained? Will it make things up?

How was the AI trained? Will it make things up? The AI uses notes from the deck it is enabled in to create answers to your questions

What AI model is the smart search and chatbot using?

What AI model is the Smart Search and Chatbot using?

What AI model is the smart search and chatbot using? We are currently experimenting with different models including those from Anthropic AI and OpenAI to find the best methodology for this use case. We may publish a white paper in the future with more details.

I hit the usage limit, how do I get an increase?

I hit the AnkiHub AI usage limit, how do I get an increase?

I hit the usage limit, how do I get an increase? Send a message to us at support@ankihub.net and we can increase it for you (limits apply)

What decks have AI enabled?

What decks have AI enabled?

What decks have AI enabled? If your deck is not on this list and there is enough demand, we can enable AI for certain decks AnKing Step Deck AnKing MCAT Deck Malleus Deck Dermki USMLE Lab Values 100 Concepts Anatomy - Clark The Only EKG Deck You’ll Ever Need Sketchy Medical for Step 1 & 2 - Pepper Style University of Michigan - BlueLink Atlas USMLE-Rx & First Aid [OLD] Brand Names Ankisthesia AnatoKing Ankizin Mehlman HY Arrows - VerifiedSmoothBrain Sketchy Z…

Billing

If I am on a scholarship, will I get access to the AI features?

If I am on a scholarship, will I get access to the AI features?

If I am on a scholarship, will I get access to the AI features? As of now, no, scholarship users do not get access to the AI features due to the substantial cost it takes to maintain the features and services.

What happens when I cancel my subscription or my subscription runs out?

What happens when I cancel my subscription or my subscription runs out?

What happens when I cancel my subscription or my subscription runs out? If you cancel your subscription, you will have access to the premium features until the plan runs out. Once the subscription runs out, you will no longer be able to access the AI features

How can I upgrade to AnkiHub Premium if I already have a subscription?

How can I upgrade to AnkiHub Premium if I already have a subscription?

How can I upgrade to AnkiHub Premium if I already have a subscription? To upgrade to AnkiHub premium, simply select the premium plan here: Sign In

Will the price increase for the AnkiHub Premium tier in the future?

Will the price increase for the AnkiHub Premium tier in the future?

Will the price increase for the AnkiHub Premium tier in the future? Our early bird pricing is subject to change in the future and is only here for a limited time.

Troubleshooting

Why is the AnkiHub AI Bot not showing up for me?

Why can't I see the AnkiHub AI Bot?

Why is the AnkiHub AI Bot not showing up for me? If the AI features are still not showing up, ensure the following: You have an active AnkiHub premium subscription You have the latest version of the AnkiHub add-on You are not on a scholarship subscription You are on the latest version of Anki You are using a deck that has AI enabled (such as the AnKing Step Deck) You are on the Qt6 version of Anki, not Qt5 Qt6 vs Qt5 Anki version Ensure you are on a Qt6 version of Anki, as …

Other

Can I disable the chat bot icon?

Can I disable the chat bot icon?

Can I disable the chat bot icon? As of now, you cannot disable it. We will roll out a feature regarding disabling the chat bot soon

Can I move the chat bot icon around?

Can I move the chat bot icon around?

Can I move the chat bot icon around? You cannot move the chat bot icon around currently

I have a suggestion for the AI features, where can I post it?

I have a suggestion for the AI features, where can I post it?

I have a suggestion for the AI features, where can I post it? You can post it on the community: https://community.ankihub.net/

I have some issues with AnkiHub premium, where can I go to get help?

I have some issues with AnkiHub premium, where can I go to get help?

I have some issues with AnkiHub premium, where can I go to get help? You can email us at support@ankihub.net or make a post on the community here: https://community.ankihub.net/