Official AnkiHub FAQ Index

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AnkiHub General FAQs

  1. What if I can’t afford AnkiHub?
  2. Why is my deck missing images?
  3. How are Anki decks related to AnkiHub decks?
  4. How do I auto-open certain fields?
  5. I accidentally deleted tags/cards, how do I recover them?
  6. What are AnkiHub’s “recommended settings”?
  7. Why are notes skipped after subscribing to a deck?
  8. Does AnkiHub protect or alter my card scheduling?
  9. What happens after my AnkiHub subscription ends?
  10. Does AnkiHub offer discounts?
  11. Should I click “Upload to Ankiweb” or “Download from Ankiweb”?
  12. Why are my cards blank/empty when reviewing?
  13. I can see tags while reviewing, how can I remove this?
  14. I can’t login to AnkiHub
  15. Why can’t I update the AnkiHub addon?
  16. Where is the AnkiHub verification email?
  17. Why are my new cards not syncing to my subscribers?
  18. How can I get my school to buy AnkiHub for my class?
  19. I can’t see what cards are suspended/unsuspended?
  20. Why is Anki slow when installing an AnkiHub deck?
  21. Why can’t I suggest a new note to my personal created deck on AnkiHub?
  22. How can I delete my AnkiHub account and all associated data?
  23. How can I downgrade from the premium to the core AnkiHub subscription?
  24. How do I delete an AnkiHub deck?
  25. How do I report an issue or feature request on AnkiHub?
  26. How do I update the note styling for a deck on AnkiHub?
  27. How can I change my AnkiHub email?
  28. How do i change my AnkiHub username?
  29. What do all the categories mean in the Anki browser?
  30. How do I add a new note type to an existing deck on AnkiHub?
  31. How do I add a new field to a note type from a deck on AnkiHub?
  32. How do I standardize the image sizes for the Sketchy field on IOS?
  33. How do I remove the blur on images?

AnkiHub Premium FAQs

  1. What is “Smart Search”?
  2. What decks have AI enabled?
  3. Why can’t I see the AnkiHub AI chatbot?
  4. What is AnkiHub AI?
  5. I hit the AnkiHub AI usage limit. How do I get an increase?
  6. What happens when I cancel my subscription or my subscription runs out?
  7. If I am on a scholarship, will I get access to the AI features?
  8. How was AnkiHub AI trained? Will it make things up/hallucinate?
  9. Will the price increase for the AnkiHub premium tier in the future?
  10. I have some issues with AnkiHub premium, where can I go to get help?
  11. How can I upgrade to AnkiHub premium if I already have a subscription?
  12. Can I disable the chatbot icon?
  13. Can I move the chatbot icon around?
  14. What do I get in AnkiHub premium?
  15. What is the limit for the AI usage in the premium AnkiHub plan?
  16. What AI model is the Smart Search & Chatbot using?

AnKing Decks FAQs

  1. Why does my AnKing Step Deck have 0 cards?
  2. Why don’t I have all the media in the AnKing Step Deck?
  3. Why are there no subdecks in the AnKing Step Deck?
  4. What add-ons does the AnKing recommend for the AnKing Step Deck?
  5. Does the AnKing Step Deck cost money?
  6. What is the “High Yield” tag and how should I use it?
  7. Why should I get the v12 version of the AnKing Step Deck?
  8. How do I delete v11 cards after I have upgraded to v12?
  9. Can I protect my own edits when subscribing to the AnKing Step Deck?
  10. Why do I have two AnKing decks?
  11. How do I create a “shuffling” card?
  12. It says my AnKing deck was installed, but I can’t see the new deck
  13. Why do I still have v11 tags after upgrading to v12 of the AnKing Step Deck?
  14. I don’t understand what the :crown: is on my cards and/or I don’t like it
  15. How do I get the UWorld add-on to convert QIDs to Anki search?
  16. Why do I have the wrong number of cards/notes in my AnKing deck?
  17. What are the “Only_Step” tags?
  18. How can I download AnKing images for my personal use?
  19. How can I get Physeo images to show up?
  20. Some of the new media are not good, how can I fix this?
  21. How do I get individualized help for the AnKing Step Deck, with Anki, or my studies
  22. How do I download the official UWorld QID add-on?
  23. How do I turn off the red timer when doing reviews?

Official Anki FAQs

  1. Frequently asked questions about FSRS
  2. “Error establishing a secure connection.” when syncing
  3. “Syncing failed: Connection timed out” error when syncing
  4. Requesting a refund for the AnkiMobile IOS App
  5. “Syncing failed, becase your email address needs to be re(confirmed). Please visit ankiweb.net, and login in as _ to proceed.
  6. “No cloze X found on card. Please either add a cloze deletion, or use the Empty Cards tool.”

Other FAQs

  1. McGraw Hill Integration FAQ
🎓 AnkiHub Documentation Index