REFUND

I’ll help you with your refund request for the wrong subscription. Let me search for some information about refunds on AnkiHub.

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Reading: 🙋 Getting Help

Hi Mokfa,

I understand you purchased the wrong subscription and would like a refund. For subscription and billing issues, you’ll need to contact the AnkiHub Customer Support team directly.

Here’s how to get help with your refund request:

  1. The best way to contact AnkiHub regarding billing issues is through their dedicated customer support channel.

  2. You can contact customer support directly, and they’ll be able to assist you with your refund request within 1-2 business days.

  3. When contacting support, please include:

    • Your email address associated with the subscription
    • Information about which subscription you purchased
    • Which subscription you intended to purchase (if applicable)

The AnkiHub team has been responsive to similar requests in the past, as seen in other community posts. They should be able to help process your refund.

Let me know if you need any further assistance with this process!