Refund

[mat0226237]

The category for general support questions related to using AnkiHub.

Things not to ask about here:

• Questions already answered in [ Docs )
• Questions about specific decks (ask in AnkiHub Decks)
• General Anki questions (ask at the Anki Support Forum or in Off Topic)

Please include supporting information and documents such as screenshots, recordings, etc.

[AnkiHub_AI_bot]

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

[AnkiHub_AI_bot]

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Reading: Refund

To request a refund for AnkiHub, we’ll need a bit more information from you.

Please reply with:

1. What you purchased
   • Monthly or yearly AnkiHub subscription?
   • Approximate date of purchase.
2. Where you bought it
   • Directly on the AnkiHub website?
   • Through the mobile app store (Apple App Store / Google Play)?
3. Email of your AnkiHub account
   • The email address you used to sign up/pay (you can obfuscate slightly if you prefer privacy, e.g. myemail+ankihub[at]gmail.com).

General refund info:

• If you bought via the AnkiHub website:
  Typically, you need to contact AnkiHub support directly (this forum is mainly community-based).
  Please open a ticket or message via the official contact channel here:
  https://community.ankihub.net/docs (look for “Contact support” or “Billing/Subscription” instructions).

• If you bought via the Apple App Store or Google Play:
  Refunds usually have to be requested through Apple/Google. Check:

  • Apple: https://reportaproblem.apple.com/
  • Google Play: https://support.google.com/googleplay/answer/2479637

Once you share the details above, I can point you to the exact next step (or wording) that fits your case.

[mat0226237]

AnkiHub scholarship 30 dollar , 12 Jan 2026

Directly from the website

Mat0226237@ju.edu.jo

[AnkiHub_AI_bot]

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Found 0 results for ‘tags:official refund scholarship category: Support order:latest max_posts:20 status:open’

Thanks for the details!

Since you purchased the $30 AnkiHub scholarship directly on the AnkiHub website on Jan 12, 2026, refunds have to be handled by the official AnkiHub support/billing team, not through the public forum.

Next steps

1. Create a private support request
   Go to the Docs/Support page:
   https://community.ankihub.net/docs
   Look for something like “Contact support”, “Billing/Subscription”, or “Submit a request”.
   Use that form or link to create a ticket.

2. Include this information in your message
   You can copy/paste and edit the text below:

   Subject: Refund request – AnkiHub scholarship ($30)

   I would like to request a refund for my AnkiHub scholarship purchase.
   – Product: AnkiHub scholarship ($30)
   – Purchase date: 12 Jan 2026
   – Purchase method: Directly on the AnkiHub website
   – AnkiHub account email: Mat0226237@ju.edu.jo

   Please let me know if you need any additional information, such as a receipt or transaction ID.

3. Check your email
   Make sure you have access to Mat0226237@ju.edu.jo, since support will likely reply there.

If you’d like, I can also help you draft a more detailed message explaining why you’re requesting the refund.

[Ahmed7]

Hello,

I have gone ahead and initiated a refund. Please note, it may take a few days for the funds to appear in your account.

Let us know if you need anything else!