Me and my friend are sending invites to each other to subscribe to each other’s decks and nothing is happening. Please help!
Hello,
Have they checked their spam/junk folder?
What are the decks you want to be subscribed to and vice versa? We can probably do it on our end for you
Thank you for what you did, it worked! Emails are showing up for both of us! I appreciate you.
Hello!
I’m the friend this was happening to, and it seems like it’s happening again! I keep trying to send the invite link to the newest decks I’ve added and he’s not receiving them. It may be because I recently had my email associated with my account changed? Can you please do again whatever it was that you did previously?
Hello
I’d be happy to take a look.
Can you let me know which deck you’re referencing, as well as who the person is to whom you’d like to send the invite?
any of my decks besides " 'term 3" and i’m trying to send them to papeter321
Hmm, I don’t see any server issues going on, or any indication that the issue is ongoing
Just as a test piece I sent an invitation from your account to my account and it came up instantly, so the feature appears to be working fine. I think we can rule out the email address on your account issue as a result, and seems likely that the features are functioning, as the invitation went out without issue
Can your friend double-check their spam and/or junk folders?
Separately, I see that one of your decks is not listed as being private. Is your friend able to subscribe to that deck?
Lastly, just on a lark: can you show me a screencap of how you’re sending the invite/s?