Suddenly missing media from cards

Hello,

I understand that you have already reset local changes and resubscribed to the deck.

Could you please tell me if you have your “Extra” field unprotected (unchecked)? This tutorial can help you with that: How to Manage Protected Fields

After ensuring the field is unprotected, please click the save button and then try resetting local changes again: How to Reset Local Changes


Just to clarify, Anki’s built-in “Check Media” tool can sometimes show a “missing files” report even when no media is actually missing from your AnkiHub decks.

Also, please note that to access the First-Aid or Boards and Beyond content, you will need a separate subscription to that resource.


If this didn’t solve the issue, please send us a screenshot of a card with that problem so we can investigate it further. :blush:

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