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Reading: I can't login to AnkiHub
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Reading: Should I click upload to ankiweb or download from ankiweb?
Hi there! It looks like you’re having trouble with the authentication window while trying to download the AnKing MCAT deck from AnkiHub. Based on your screenshots, I can see the issue is with the AnkiWeb authentication dialog that appears during the sync process.
The Issue
The problem appears to be that you’re already logged into AnkiHub, but Anki is asking you to authenticate with AnkiWeb (which is a separate service) during the sync process. This is a normal part of installing an AnkiHub deck.
How to Fix This
Here are some steps to resolve this issue:
-
Make sure your AnkiWeb credentials are correct:
- The authentication window is asking for your AnkiWeb credentials (not AnkiHub)
- Ensure you’re using the correct username and password for AnkiWeb
-
If you can’t get past this dialog:
- Try restarting Anki completely
- Try logging out of AnkiWeb and logging back in separately at ankiweb.net first
-
If you’re unsure about your AnkiWeb password:
- Visit ankiweb.net and use the password reset option
-
After successfully syncing:
- You’ll likely get a prompt asking whether to “Upload to AnkiWeb” or “Download from AnkiWeb”
- Since you’re installing a new deck, you should select Upload to AnkiWeb
Remember that AnkiHub and AnkiWeb are separate services, so you need accounts for both - AnkiHub for accessing shared decks and AnkiWeb for syncing across devices.
If you continue to experience issues, please try checking if your AnkiWeb email address needs to be confirmed, as this can sometimes cause sync failures.