Unable to sync stepdeck

[ethan_fargo]

I am unable to sync the step deck to my anki from ankihub. Other decks will sync but not the anking step deck.

[Ahmed7]

Hello,

Can you see all the cards? Is there an error message?

Can you go to browse → tags → see if you can find #AK_Step1_V12

If not, try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on the ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

[ethan_fargo]

I tried that and it says that it is downloaded but it still does not show up in my decks.

[Ahmed7]

The deck appears here

Can you go to browse → tags → #AK_Step1_V12 → then enable this option

This will tell you where your deck is hiding

For example, mine says AnKing Step Deck (see below), yours might say another deck which is where the deck actually is

After this, you can move all the cards by following this tutorial: It says my AnKing deck was installed, but I can't see the new deck