Hello.
I downloaded Anking V12 from ankihub, but lots of photos and media failed to download. How can i fix this issue ?
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Hello,
There are a few potential issues that could be contributing, but let’s try the likeliest solution first: Resetting Local Changes
Give that a shot and let me know if it helps. 
Thank you
but the issue remains unresolved
Can you let us know what fields the missing media is in?
Sketchy? Text? Extra field?
all the fields you mentioned. Not all photos are missing. Most of the time, extras and sketchy photos are missing, and sometimes, photos from the main section are missing. For instance, i got a question :" what is the most likely diagnosis ?" or “what is the best next step in management”, and only the photo for a cue. many times, the photo is missing.
Just to rule out the obvious potential confounders:
Can you confirm for me that all of your add-ons are up to date, as well as what version of Anki you’re currently running?
Also which add-ons you currently have
im currently using anki Version 24.11 (87ccd24e)
i only have the ankihub add-on.
And just to confirm: you’ve already tried resetting local changes?
Can you share a screencap of a card that is not appropriately displaying images for you?
yes more than once.
you can see that in the extra, the image appears normally, but not in the text section, where there is only an icon/emoji of a photo that should have been there.
Kk, just to check a couple of things:
Can you check for me, and confirm, if your system has sufficient storage remaining?
Also, if you can upload logs and share the resulting file name with us here, and we’ll take a look:
Magic Mr. @abdo.nh
yes there is suffucient storage.
ankihub_addon_logs_fc4e3_1735324637.log
The logs are claiming no files are missing. We got similar reports in the last few months.
@somerandomedokter Can you upload data too using AnkiHub > Help > Upload logs and data?
That’s weird. Can you instead export your collection (with media files) using File > Export, upload it somewhere like https://gofile.io/ and share a link?
Can you try this solution too?
- Go to Tools > Add-ons > Install from file and select the attached zip ankihub.zip (772.3 KB)
- Restart Anki.
- Sync with AnkiHub.
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at first glance, it seems to have worked.
Big thank you to all of you guys!
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