No images at all when downloading new decks and ANKING v12

I recently had trouble with my anki add on, so I uninstalled and reinstalled. Ever since then, when I download a new deck from someone, no images appear, no matter where they are from, no matter if it is a screenshoted image. The same problem is happening with my Anking v12 deck. I know that physeo should not open but NOTHING opens, there is no Sketchy or anything else. I have tried syncing media, but that does not work. It says “media sync idle”. Please help! Thank you so much, and I hope that you have a good rest of your day.



Screen Shot 2023-07-26 at 9.04.56 AM

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Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

Thank you so much for your help, but it did not work

Okay then let me know if this works:

Unsubscribe to the deck on the ankihub addon → unsubscribe to the deck on the ankihub website → resubscribe again on the website → press sync on Anki

That should fix it

Thank you so much again Ahmed, but it actually still didn’t fix it. I’m wondering if there is something wrong with my computer

Hmm, I have not seen this before usually it gets resolved when doing the steps above.

Can you check your storage on your device and see if that might be an issue? If there’s too little space left that might be the culprit.

Also try updating to the latest MacOS software.

Also what Anki version are you currently running? You can check by going to Anki in the top left and pressing about, we are currently recommending 2.1.64

Also check to see what fields are protected. Although I doubt that would be the issue, you can check by going to the ankihub website, go to anking overhaul, then press on the 3 dots at the top right and press manage protected data. Sketchy, text, extra should not have checks

I ended up just downloading a media pack. It worked, but oddly I have thousands of unused files noted within that media pack once downloaded. Fixed for now?

If you can see the images now then yes all good!

Had similar issue. I noticed several media images are saved with a different spelling, punctuation, abbreviation, etc., therefore it doesn’t sync with the proper media file that should show up with a card.

Ex: this is the name of one image
“glasses-discover-fundamental-law-genetics-by-being-pea-garden-farmer-aint-müch-but-s-honest-work”

Because of the ü in “much”, it showed up as a media file that’s unused, even though on the actual card, where the image should go, the image is missing. When changing it to a regular u, it synced and media file no longer listed under unused.

Currently have
Missing files: ⁨28⁩
Unused files: ⁨30372⁩
Been at this for 2 hours… officially decided to move on and actually study (sigh)

I have followed your steps but it does not work either.
image

Just to confirm, do you have the “AnKing Overhaul for Step 1 and 2” by AnKingMed with 20,000+ subscribers installed from Ankihub?

That could be the reason

@MariaD
@ittipat
@sophiepalopoli

Yes, the ID of note in my picture is 1483845219834.

Have you tried resetting local changes?

And if that did not work, have you tried unsubscribing and resubscribing as well?

I can see this card fine even after resetting local changes.

Thanks, I think I did all of the steps but I am not sure what I did wrong. Regardless, I try on another computer and it works now.

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I am also having this issue, tried all of the above, and nothing has worked. I am on anki .65, tried downloading media packs, unsubbed and resubbed, everything. Tried on another computer. tried on my phone. tried on my ipad. nada. What can I do? Images used to show up last year, but now they’re gone? same computer, same app. Subscribed to the overhaul deck just to see if that would fix it, but still nothing. Some sketchy images show up, but first aid is completely blank.

Can you specify what images you are missing and in what fields?

We are only syncing the following fields: Text, extra, pixorize, sketchy. Physeo images can be imported upon purchasing of a physeo subscription

If you cannot see the images in the above fields mentioned, make sure your media sync does not say “downloading” and then do the following:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

Also make sure you are subscribed to the correct AnKing Overhaul deck by AnKingMed with 25000+ subscribers

For the remainder of the images that are not in the aforementioned fields, please see this for your answer: Notion – The all-in-one workspace for your notes, tasks, wikis, and databases.

Specifically, some sketchy images in a seemingly random pattern, and first aid. I don’t have a pixorize or physio subscription and don’t expect those to be in there. For instance, first aid images for most intro immunology decks have absolutely no media attached–just the question mark blue boxes. I’ve made sure nothing aside from lecture notes is marked as protected, waited for media to finish downloading (on both computer and iPad), reset all local changes twice, and triple checked I was subscribed to the correct deck. Still nothing. This happened once before when ankihub was just an idea tossed around on Reddit, and I solved it by re-uploading the deck and it worked. Unfortunately this isn’t going the same way this time. Any ideas?

Would you mind providing the note IDs of some of the cards with missing sketchy images so I can investigate for you?

Missing first aid images are because of the media package, not because of AnkiHub since we do not sync that field

Update: I uninstalled and reinstalled my plug-ins, and the sketchy images are working fine now. Not sure how that affected the media since I don’t have any overwhelming plug ins, but it worked.

As for first aid, I thought those synced as well through the hub. Which media package do I need for those?

Great!!

We do not sync the First Aid field. This is answered here: Notion – The all-in-one workspace for your notes, tasks, wikis, and databases.