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1

i keep getting an error message that im unable to log into ankihub when i open anki. please advise

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

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3

I’ll help you with the error message you’re getting when trying to log into AnkiHub from Anki. Let me search for relevant information about login issues with AnkiHub.

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Found 1 result for 'tags:official login error unable ankihub status:public'

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Reading: I can't login to AnkiHub

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Found 1 result for 'tags:official ankihub addon login error status:public'

Unable to Log into AnkiHub

I’m sorry you’re experiencing login issues with AnkiHub when opening Anki. This is a common problem that can usually be resolved with a few troubleshooting steps.

Try these solutions:

1. Reset Your Password

If you’re having trouble logging in, try resetting your password:

  • Visit this link to reset your AnkiHub password
  • After resetting, try logging in again through the add-on

2. Check Your Username Format

Make sure your username doesn’t contain the “@” symbol, as this can cause login issues with AnkiHub accounts.

3. Verify Your Internet Connection

Ensure you have a stable internet connection when opening Anki, as AnkiHub requires internet access to authenticate.

4. Update the AnkiHub Add-on

An outdated version of the add-on might cause login issues:

  • Go to Tools > Add-ons > Check for Updates (or reinstall the add-on)
  • Restart Anki after updating

5. Check If AnkiHub Servers Are Down

Occasionally, login issues may be related to server maintenance or outages.

If none of these solutions work, please contact the AnkiHub support team with details about the exact error message you’re seeing.

4

Hello,

I would be happy to help. :slight_smile:

It might help if you’re able to share a bit more information about the error message you’re seeing. The more context you can share the easier it may be to be of help