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Reading: Why is my deck missing images?
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Reading: Why don't I have all the media in the AnKing Step Deck?
Images Not Working on Cards - Troubleshooting Guide
It looks like you’re having issues with images not displaying properly on your cards. This is a common issue that can have several causes. Here’s how to troubleshoot:
Check Your Media Sync Status
First, verify if AnkiHub has finished downloading media for your deck:
- Open the AnkiHub add-on menu in Anki
- Check what the media sync status says:
- If it shows “Downloading” - your media is still being downloaded, just wait until it says “Idle”
- If it shows “Idle” - the media sync should be complete
Note: Media sync can take up to 60 minutes depending on your internet connection.
Common Causes for Missing Images
- Incomplete media sync - As mentioned above, wait for the sync to complete
- Subscription to incorrect deck - Make sure you’re subscribed to the official deck version
- Protected fields - AnkiHub protects certain fields by default, which may prevent images from showing
- Missing media files - The HTML reference exists but the actual media file is missing
How to Fix Missing Images
Option 1: Reset Local Changes
- Go to Browse in Anki
- Click on the AnkiHub add-on tab at the top
- Select “Reset local changes”
- Select your deck
Option 2: Check Protected Fields
If you’ve unprotected fields that AnkiHub doesn’t provide media for, this may result in missing images. You may need to:
- Check your protected fields settings
- Consider protecting fields you don’t need images for
- Import specific media for unprotected fields if needed
Option 3: Check Media Files
Run Tools → Check Media in Anki to see if you have missing media files.
For AnKing Deck Users
If you’re using the AnKing Step Deck, note that AnkiHub downloads media for specific fields: Text, Extra, Sketchy, and Pixorize. If you’re missing media in other fields, you might need to import those separately.
If you need more specific help, please let me know which deck you’re using and I can provide more targeted assistance.