Upgraded from V11 to V12 but not working

Ahhh, I think we may have found the issue:

It looks like you might have more than one account.

  • Username ‘dsbuchinsky21’ has an inactive account.
  • Username ‘dbu002’ has an active account, but has not yet logged into the AnkiHub add-on.

Given that info, I suspect you may be logging into a different account. Can you try using the dbu002 account, and see if that does the trick?