Anking Images in "Extra" Not Synching

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I’ll help you with the issue of some images not loading in the Extra section. Let me check if there are similar issues reported in the forum.

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Reading: Why is my deck missing images?

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Reading: 📸 Importing/Exporting Media

Hello! I understand you’re having issues with images in the “Extra” section not syncing properly. This is a common issue that can happen with AnkiHub decks, especially the AnKing deck. Let me help you troubleshoot this.

Based on the information in our community resources, here are some steps to resolve this issue:

First, check your media sync status

  1. Go to the AnkiHub add-on menu at the top of your Anki window
  2. Check what the media sync status says:
    • If it says “Downloading” - your media is still in the process of downloading
    • If it says “Idle” - the sync should be complete

Note that media syncing can take up to 60 minutes depending on your internet connection.

Try these additional troubleshooting steps

Since you’ve already tried resetting local changes (which was a good first step), here are some additional things to check:

  1. Verify you’re subscribed to the official deck

    • For AnKing decks, make sure you’re subscribed to the official version from the AnKing team

  2. Force a media re-download

    • Go to the AnkiHub add-on menu
    • Select “Import Media”
    • Choose the appropriate method based on your situation

  3. Check if the Extra field is protected

    • For the AnKing Step Deck, AnkiHub downloads media specifically for the Text, Extra, Sketchy, and Pixorize fields
    • Make sure these fields are properly protected

If the issue persists after trying these steps, it might be helpful to provide more specific details about which images aren’t loading and exactly which AnKing deck you’re using, so the community can provide more targeted assistance.