Changed anki account cant sync

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I’ll help you with your AnkiHub syncing issue after changing your Anki account. Let me search for some relevant information first.

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Reading: What happens after my AnkiHub subscription ends?

AnkiHub Account Issue: Can’t Sync with New Account

Hi there! I understand you’re having trouble with syncing after creating a new Anki account. This is a common issue that happens when you switch Anki accounts while using AnkiHub. Let me help you resolve this.

The Issue

When you created a new Anki account, your AnkiHub membership is still linked to your old Anki account. That’s why you’re getting the message that “it requires an active membership” even though you have one.

How to Fix This

Your AnkiHub account needs to be properly linked to your new Anki account. Here’s what you need to do:

  1. Make sure you’re logged into your AnkiHub account on the AnkiHub web application
  2. In Anki Desktop, go to the AnkiHub add-on and log out (if you’re logged in)
  3. Log back into the AnkiHub add-on with your AnkiHub credentials (not your Anki/AnkiWeb credentials)
  4. This should re-link your membership to your new Anki account

If That Doesn’t Work

If you’re still seeing the membership requirement message after following those steps, you might need to contact customer support. According to the FAQ on expired subscriptions, if you still have an active subscription but are receiving the “Become a member” notification, you should reach out to the customer support team.

You can contact AnkiHub customer support by clicking here.

Hope this helps! Let me know if you need any further assistance.