Iāll help you troubleshoot this issue with the āComplete your profile to continueā popup in AnkiHub. Let me search for relevant information.
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Reading: I can't login to AnkiHub
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Reading: āļø Getting Started
I understand youāre having an issue with AnkiHub requiring you to complete your profile but not letting you confirm and close the dialog. This is frustrating, especially since itās been ongoing since January 2025. Let me help you resolve this.
Troubleshooting Steps
1. Check your add-on installation
First, try reinstalling the AnkiHub add-on:
- Close Anki completely
- Open Anki while holding down the Shift key (to disable add-ons temporarily)
- Go to Tools ā Add-ons ā Delete the AnkiHub add-on (1322529746)
- Download the latest version from this direct link
- Restart Anki normally
2. Reset your AnkiHub authentication
If reinstalling doesnāt work:
- Visit the password reset page
- Reset your password for your AnkiHub account
- Try logging in again through the add-on
3. Check username format
Make sure your username doesnāt contain special characters (especially the ā@ā symbol), as this can cause authentication issues.
4. Verify your Anki version
Youāre using Anki 24.04.1, which is the currently recommended version for AnkiHub. This shouldnāt be causing your issue.
5. Profile conflict
Since the error message mentions āAnkiQt object has no attribute ā_reviewer_refresh_timerāā, there might be a conflict with your Anki profile. Try creating a new Anki profile (File ā Switch Profile ā Add) and see if you can complete the AnkiHub setup there.
If none of these steps resolve your issue, please contact the AnkiHub support team directly at support@ankihub.net with your error details and they can provide personalized assistance.