Hello,
I would be happy to help!
First, regarding your existing First Aid images: I see that youāve already protected the First Aid field, so you should be good to go and donāt need to worry about losing them.
The number of media files you see in your media folder doesnāt just represent the Anki Step Deck. It shows all the media currently in your Anki, and maybe some old media files that havenāt been cleared out yet.
The first time you download the Anki Step Deck, it can take up to a few hours to download all the images depending on your internet connection, since there are several gigabytes of images. Please keep Anki open and wait until it shows that the media download is idle:
If it shows the media sync is idle and you still have missing images (mainly broken image icons in the Text and Extra fields), please follow this tutorial to reset your local changes and wait for everything to sync: How to Reset Local Changes
If this doesnāt resolve the issue, please keep in mind a few things regarding missing media:
- Ankiās built-in
Tools > Check Mediatool can sometimes show a āmissing filesā report even when no media is actually missing from your AnkiHub decks. - Broken image icons usually only indicate missing media if they appear in specific fields like Text, Extra, Sketchy, and Pixorize.
- For First Aid and B&B content, you will need a separate subscription to that resource. You can learn more about how this integration works here: McGraw Hill Integration FAQ
Let us know if you need help with anything else! ![]()
