Deck downloads without any cards

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I’ll help you troubleshoot this issue with your AnKing deck subscription through AnkiHub. Let me search for some relevant information that might help solve your problem.

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Reading: 🙋 Getting Help

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Reading: It says my AnKing deck was installed, but I can't see the new deck

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Reading: Why do I have two AnKing decks?

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Hi there! Based on the screenshots you’ve shared, I can see you’re experiencing an issue where the AnKing deck appears to have downloaded, but no cards are showing up in the deck. This is a common issue that has a few possible solutions.

Why this happens

Your issue appears to be that the cards are visible in the browser but not appearing in your deck list. This typically happens when:

  1. The cards have been downloaded correctly but aren’t assigned to a proper deck
  2. The deck destination for new cards isn’t set correctly in AnkiHub

How to fix it

Here are the steps to resolve this issue:

Method 1: Create a deck and move the cards

  1. Create a new deck (click “Create Deck” at the bottom of your deck list)
  2. Name it “AnKing Step Deck” or whatever you prefer
  3. Go to the browser (as shown in your screenshot)
  4. Select all the AnKing cards (Ctrl+A or Cmd+A)
  5. Right-click → Change Deck
  6. Move the cards to the new deck you created

Method 2: Set proper destination for new cards

  1. Open the AnkiHub add-on
  2. Click on “Deck Management”
  3. Select the AnKing deck
  4. Click “Change destination for new cards” and set it to the appropriate deck

If you want to avoid this issue in the future, make sure to set the destination for new cards in the AnkiHub add-on before syncing.

Additional troubleshooting

If the above methods don’t work, you can try:

  • Resetting local changes:
    1. Go to Browse in Anki
    2. Click on the AnkiHub add-on tab
    3. Click “Reset all local changes”

Let me know if these solutions work for you or if you need any additional help!