I can't see the images

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Reading: Why is my deck missing images?

Hi Cristiann,

It looks like you’re experiencing an issue with images not displaying in your AnkiHub deck. This is a common problem that can usually be resolved with a few troubleshooting steps.

First, check your media sync status:

1. Go to the AnkiHub add-on in Anki
2. Check what your media sync status says:
   • If it says “Downloading” - Your media files are still being downloaded. Wait until it says “Idle”
   • If it says “Idle” - The sync should be complete

Try these solutions:

1. Reset your local changes (this is often the most effective solution):

   • Go to the Browse screen
   • Click on the AnkiHub add-on at the top
   • Select “Reset local changes”
   • Choose your deck

2. Your idea to unsubscribe and resubscribe could work, but I’d try resetting local changes first as it’s less disruptive.

3. Check your Anki media sync with AnkiWeb:

   • Make sure you’ve fully synced with AnkiWeb
   • Tools > Check Media can help identify missing media files

Other things to verify:

• Are you subscribed to the official version of the deck?
• Do you have proper internet connectivity while syncing?
• Is your AnkiHub add-on up to date?

If these steps don’t resolve your issue, you might want to check if the deck creator has properly uploaded all media files to AnkiHub, as this functionality is relatively new.

Let me know if these steps help or if you need further assistance!