I’ll help you troubleshoot the issue with images not showing in your AnKing Step deck. Let me search for relevant information that might help solve this problem.
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Reading: Why is my deck missing images?
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Reading: Why don't I have all the media in the AnKing Step Deck?
Hi there! I see you’re having trouble with images not showing up in your AnKing Step deck on AnkiHub. Let me help you troubleshoot this issue.
Based on your screenshot and description, here are some things to check:
Check Your Media Sync Status
You mentioned your media sync is idle, which means the sync should be complete. That’s good, but let’s try a few more solutions.
Make Sure You’re Subscribed to the Official Deck
Ensure you’re subscribed to the official AnKing Step Deck from The AnKing team.
Check Image Field Protection
Some fields in the AnKing Step Deck are protected by default. AnkiHub provides media for the following fields in the AnKing Step Deck:
- Text
- Extra
- Sketchy
- Pixorize
If you’re not seeing images in these fields, try the following:
Reset Local Changes (More Thoroughly)
- Go to Browse
- Click on the AnkiHub addon at the top
- Select “Reset local changes”
- Make sure to select the AnKing deck
- After resetting, give Anki a restart
Check Field Protection Settings
If you unprotected certain fields (like Physeo, First Aid, or Additional Resources), you may need to import specific media packs for those fields to display properly.
Additional Troubleshooting
- Try closing and reopening Anki completely
- Check your internet connection quality
- Ensure you’re using a compatible version of Anki (currently recommended version is 24.06.1 Qt6)
- Verify that the specific cards you’re looking at should actually have images (not all cards have images in all fields)
If you continue to have issues after trying these steps, please let me know which specific fields are missing images, and I’ll provide more targeted help.