Incomplete sync to my second account

Hello - I am new to AnkiHub and having trouble synching information to my wifes account. The situation is as follows:
we both have a paid Ankihub account, Anki with Ankihub-Addon installed on to Macbooks which seperately synch to our iphones. We would like together learn an Anki-Stack I already created on my account with 430 cards - she and me in our own paths. I successfully shared this stack with my wifes AnkiHub account. The cards completely sync from my account to AnkiHub which I can confirm on the AnkiHub webpage. Synching the cards from AnkiHub to my wifes account results in incomplete sync with only 320 cards. These 320 cards contain their information and media correctly.
It looks to me that newer cards were excluded. I added a buch of cards that were created with Wisdolia AI a couple of weeks ago. It seems that from this date on all new cards (including the Wisdolia type) are missing. When I add further new cards on my side they do not appear on my wifes side.
Please help. Thanks
Matthias

As @Ahmed7 suggested in your previous post, you have to suggest the new notes for them to be synced:

You can do that for a set of cards using the browser’s menu as described.

Hi - thanks for your answer. I am not talking about adding new cards or suggest changes to existing cards. I am mean the first fresh sync of a new deck before starting your learning. Here I have a delta in the number of cards between my wifes iphone and ankihub. Why does it not sync all cards? Thanks
Matthias

Did you upload this deck to ankihub?

If so, your new cards were excluded because you have to “suggest new note” in order for them to be on AnkiHub. That way, when your wife syncs, she will receive them as well

What’s the deck name on AnkiHub? I can’t find any deck uploaded under your name.

From my side the whole stack is completely synched to AnkiHub. The deckname is “Einbürgerung”. I can login into AnkiHub and find all cards there through my browser. When I do a fresh sync from there to my wifes Anki account (she has a separate Anki and AnkiHub account, both are linked separately to mine) only a part of the stack gets downloaded. Do I have to suggest a new card on my wifes account?? This doesnt make sense to me. Also, on my account I cannot suggest new notes since the buttons are not active (see screenshot).
Thanks
Matthias

You have to use the note type that has your username/email in its name for the suggestion buttons to become active.

Please explain how I can change this! Where do I add my username/email to the note type in order to get the suggestion buttons active?

I am still struggling and get frustrated about AnkiHub. I do understand the philosophy of reviewing and asking for suggestions and changes from a teacher-student perspective. However, my perspective is different. I am learning together with my wife for an exam that we both take. We prepare the cards ourselves. We are students and self-taught teachers in one person both at the same level. I dont need to ask for a new card or have somebody reviewing my change before they come active. I just want to change, add and correct information - then upload to Ankihub - then have it after sync in my wifes stack. Thats it. How can I do this with Ankihub?? I think I need an in-person support in order to solve this.

Hello,

If you have already created a deck, a note type with your email/username will already be present. To find this, when creating a card, go to note type and find the one with the email/username in it. This is the note type you must use in order to correctly make the cards.

1st step:

Yours will have (beckemat) in brackets

After creating a card, all you have to do is click suggest a new note and click “accept without review”, this means it will get accepted without having to “review” anything

If you have any questions, please do not hesitate to ask, we are here to help you!

If you have not created a deck yet, please see how to do so here: 🌎 Creating a Deck

You can see this post for more info on collaborating on a deck here: ✏️ Collaborate on a Deck

OK - I went through all cards of my deck (contains 495 cards). I found 10 cards where I had to change the card type associated to my email address. But still after synchronization: in my Anki App Deck I have 495 cards, but on AnkiHub the deck only contains 431 cards. There are 9 cards with “ID pending”.
How do you explain the differences in card numbers between my Anki app and AnkiHub? How do the pending cards get an ID?

You have to suggest those cards as “new note”.

If there are any cards that say “suggest new note”, they are not yet uploaded or accepted

If there are cards that say “suggest a change”, then they are uploaded already to ankihub

If they do not have an ankihub ID that means they have not been suggested and accepted without review yet

Why is this so complicated…??? It is not intuitive at all for me. Sorry…
OK, so I selected a few cards, right click, Bulk suggest notes… this gives me the attached error message that it failed to submit suggestions…???

What am I doing wrong? Why is it not working??

I just checked the Anki-deck on my wifes Anki account. The shared deck here has only 342 cards. Where are the other cards?? There are no new or change note suggestions on Ankihub.

Would it be possible to have you on a video call, so that you can see my situation?

Bildschirmfoto 2024-03-02 um 17.13.01

I just subscribed to your deck, synced, and got exactly 431 notes.

If you’re still having trouble there, try resetting the deck using the AnkiHub > Reset all local changes to a deck menu item in the card browser.

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