Missing an image

My Anking V12 is missing this image even after resetting local changes and reinstalling AnkiHub add-on. This only happens with this image.

Hello,

Is it only on this card or every card that has this image?

@learnankihub can you see the image in the extra: nid:1478915847720

@Ahmed7 Yeah, image shows up fine for me. Little histological slide

@ittipat can you check if that field is protected in your tags?

Here is the image for now if you want to add it to your lecture notes or overwrite the extra field

1 Like

Every card that has this image.

1 Like

This is its tag. I never protect any field using tag though.

1 Like

If you go to AnkiHub > Help > Upload logs and post the filename shown, I can look into it more.

Thanks, the fileโ€™s name is ankihub_addon_logs_3a0cb_1724763292.log.

Sorry, meant to ask for your data too. Can you try AnkiHub > Help > Upload logs and data instead?

ankihub_addon_debug_info_3a0cb_1725054557.zip

[All first aid images missing on Anking V12]

First Aid images are not synced in V12

Please see this post for more information: Why don't I have all the media in the AnKing Step Deck?

Does signing out of Ankiweb then syncing with AnkiHub again make a difference?

No difference. In the past, I usually sync the Anki then sleep the computer. I do not know whether this is related to this problem.

Couldnโ€™t figure out whatโ€™s causing this so far unfortunately. The logs show the add-on is finding no missing files.