Missing Media Files After Syncing AnKing Deck – How to Restore Them?

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I’ll search for more specific information about missing media files in AnkiHub to help solve this issue.

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Reading: Why don’t I have all the media in the AnKing Step Deck?

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Hi Louisryandi,

Based on your screenshots and the troubleshooting steps you’ve already tried, I understand why you’re still experiencing issues with missing media files. Let me help you understand what might be happening and provide some potential solutions.

Why Some Media Files Might Be Missing

Looking at the filenames you’ve shared (like “010120211258 (1).jpg”), these appear to be date-formatted filenames that are likely from specific resources. According to the official documentation, there’s a key reason why you might be missing certain media files:

AnkiHub only provides media for certain fields in the AnKing Step Deck:

  • The media provided includes: Text, Extra, Sketchy, and Pixorize fields
  • Some fields like First Aid and Additional Resources may reference images that aren’t included in the AnkiHub media package due to copyright considerations

It appears you’ve unprotected fields that reference media files not included in the AnkiHub media distribution, which explains why you’re seeing the “Missing” references after running Check Media.

Solutions to Try:

  1. Check which fields contain the missing references:

    • In the Browse window, search for one of your missing files (e.g., "010120211258 (1).jpg")
    • This will show you which notes and fields are referencing these missing files
    • If they’re in the First Aid or Additional Resources fields, this confirms the issue

  2. Protect fields with missing media:

    • If you don’t need these specific images, you can re-protect these fields
    • Go to the AnkiHub website, navigate to your deck settings, and protect the fields that reference missing media

  3. Create a full backup with media before further changes:

    File > Export > "Anki collection package (.colpkg)" with "Include media" enabled

  4. If you had these images before:

    • If you previously had a version of the deck with these images:
      1. Export that older deck with media
      2. Use AnkiHub’s media import function to import from that .apkg file

  5. Batch edit to remove missing references:

    • If you don’t need these specific images, you can:
      1. Find all notes with these missing references
      2. Use the Batch Editing add-on
      3. Replace the HTML in those fields with nothing to remove the missing references

Important Note:

According to the official documentation:

The deck may include html that references images found in earlier versions of the deck with undetermined rights to use and as such may not include a useable image. We are actively working to replace everything in the deck with better images that we have permissions to share.

This suggests that some image references are intentionally not fulfilled due to copyright considerations.

Would you like me to provide more specific steps on any of these solutions?