Photo problem

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I’ll help you with the issue of photos not loading in AnkiHub. Let me search for relevant information on this topic.

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Reading: Why is my deck missing images?

Hello! I can help you with your photo loading issue in AnkiHub. This is a common problem that can have several solutions.

Based on our community resources, here are some things to check:

Check Your Media Sync Status

  1. Open the AnkiHub add-on menu
  2. Check what the media sync status says:
    • If it shows “Downloading” - your media hasn’t finished syncing yet. You may need to wait up to 60 minutes depending on your internet connection.
    • If it shows “Idle” - the sync should be complete, but there might be other issues.

Other Troubleshooting Steps:

  • Verify your subscription: Make sure you’re subscribed to the correct deck.
  • Check protected fields: Some fields may not have images provided by AnkiHub. Check your protected fields in the advanced functionality guide.
  • Reset local changes:
    1. Go to Browse
    2. Click on the AnkiHub add-on at the top
    3. Select “Reset local changes”
    4. Choose your deck from the list

Since the issue is happening on both desktop and AnkiDroid, it’s likely related to either the media sync not being complete or the subscription settings.

Let me know if these steps help or if you need additional assistance!